Arthur James Advisory – Privacy Policy

Last updated: October 2025

1. Introduction

Arthur James Gallery Ltd (“Arthur James Advisory”, “we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website www.arthurjamesadvisory.com, contact us, or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Arthur James Advisory Ltd
Registered in England and Wales.
Email: privatesales@arthurjamesadvisory.com
Registered Office: London, United Kingdom

We act as the Data Controller for all personal information processed in connection with our website and services.

3. Information We Collect

We collect personal data directly from you when you:

  • Submit an enquiry via our website or email

  • Download an investment brief or brochure

  • Subscribe to updates or alerts

  • Attend events or consultations arranged by Arthur James Advisory

The information we may collect includes:

  • Full name

  • Email address

  • Phone number

  • Occupation or company (optional)

  • Investment preferences or areas of interest

  • Communications you send us (e.g. messages, emails)

  • Technical data such as IP address, browser type, and device information (collected via cookies)

4. How We Use Your Information

We use your personal data for the following purposes:

  1. To respond to enquiries or provide requested information (e.g., brochures, briefings, art opportunities).

  2. To provide our advisory, brokerage, or introduction services.

  3. To send updates, market insights, and curated investment materials.

  4. To improve our website experience and understand visitor behaviour.

  5. To meet legal, regulatory, or contractual obligations.

We will never sell or rent your data to third parties.

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent: when you opt in to receive updates or submit your information voluntarily.

  • Legitimate Interests: to operate, grow, and maintain the Arthur James Advisory business.

  • Contractual Necessity: when processing is required to fulfil a service or introduction you’ve requested.

  • Legal Obligation: to comply with UK laws or respond to lawful requests from authorities.

6. Data Sharing and Disclosure

We may share limited personal data with:

  • Trusted third-party service providers who help us operate our website, CRM, and communications.

  • Storage, shipping, or logistics partners (only when necessary and with your permission).

  • Legal or regulatory authorities where required by law.

All partners and contractors are bound by confidentiality and data protection obligations consistent with this policy.

7. International Transfers

We primarily store and process personal data within the UK or EEA.
If data is transferred outside these areas (e.g., via secure cloud services), we ensure adequate safeguards such as Standard Contractual Clauses are in place.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Typically:

  • Enquiry data is retained for up to 24 months.

  • Transaction-related data may be retained for up to 6 years for compliance purposes.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: request a copy of the personal data we hold about you.

  • Rectification: correct any inaccurate or incomplete data.

  • Erasure: request deletion of your personal data (“right to be forgotten”).

  • Restriction: limit processing in certain circumstances.

  • Objection: object to processing based on legitimate interests.

  • Data Portability: request transfer of your data to another controller.

To exercise any of these rights, please email info@arthurjamesadvisory.com with your request. We may need to verify your identity before proceeding.

10. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content.

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (or we can create one for you if you like).

11. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

However, no online platform is entirely secure, and you acknowledge that any transmission of data via the internet is at your own risk.

12. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their policies before sharing personal information.

13. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page reflects the most recent version.
All changes take effect immediately upon posting on this website.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:

Arthur James Gallery Ltd
Email: privatesales@arthurjamesadvisory.com
London, United Kingdom

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.